oftenaskedQs

WHO ARE YOU:
Bennett Budget Lines, Inc. since 1983
DBA: BootsUSA.com
14943 E. Adriatic Place
Aurora, Co. 80014
Tel.: 303-337-6404

office hours are:
8am to 6pm MST
10am to 8pm EST
7am to 5 PM PST


1. Do you have my size in a factory Blem? Answer: Probably. If not, we'll try to get them for you.	6. How do I care for these Boots? Answer: Every leather differs a little. Just ask and our knowledgeable staff give you the answer.
2. How fast can I get my boots? Answer: In most cases - 3 days in the Continental US. 3 to 10 days to Alaska and Hawaii. Europe and Asia is 3 to 7 days by Express Mail.	7. Are Chippewa Boots better than Redwing? Answer: We're not sure. If you're a believer, what ever you believe is correct. But, we are partial to Chippewa.
3. Just what is a Factory Blem? Answer: Usually surface scratches, sometimes a dropped stitch. Blem boots that develop problems after being worn off the carpet carry no warranty of Quality and may not be returned.	8. Can you ship to Europe or Asia? Answer: Yes- We ship to the world via Global Express Mail. Its faster and less expensive than UPS.
4. May I return them if I don't like the way they fit? (or feel, or look, or anything.) Answer: Yes. For any reason as long as they haven't been worn off the carpeted surface, you may return the boots. But remember, the customer always pays the shipping cost. Return Policy	9. If something happens to these boots 6 months from now, what then? Answer: BootsUSA can not give a lifetime warrantee on our products. We can only warrantee 1st Quality Boots. Blem boots are sold as is and no return accepted once boots are worn off the carpet. Return Policy
5. Do they have a Steel Shank or Toe? Answer: Steel toe will be in the product description and you can assume all welted boots have steel shanks.	10. Is there anything else I should know? Answer: BootsUSA's Mission Statement- "Provide the best possible product at the lowest possible price with reasonable customer service."
11. Is BootsUSA.com an Authorized Harley-Davidson, REDWING, or INDIAN MOTORCYCLE Dealership? Answer: NO! There is no direct connection between BootsUSA.com and Harley-Davidson. We cooperate with all requests for compliance with logo display and merchandise presentations and any non-compliance is a mistake which will be corrected upon notice by our people or requested. We think these companies do many things correctly including making a very fine motorcycle and congratulate them on the fine job they do.	12. Are you the Walker Boot Company? Answer: NO! When Walker Boot Company went out of business in 2002, BootsUSA purchased everything that was remaining in their warehouse. These items are sold as is and once worn they may not be returned for any reason.