Refunds will be cheerfully given on all
boots that are returned because they were shipped NOT as ordered. If you need to return goods, call first to get
the correct
address. --- 1 888 720-8031 phone
"Because our prices are far below what you
will find anywhere else,
which means our profit margins are very small, it is unfortunately necessary to let
you know that there will be a
20% restock fee on any item returned to us.
BootsUSA sells Blem merchandise.
Blem merchandise or BLEMISHED is just that, defective product. Most
defects are of cosmetic nature and only reflect surface scratches, leather
discoloration's, or slight color differences and therefore, the manufactures
could not reasonably ask full price from regular retail outlets. They
sell them to us and we resell them at massive discounts. Before Blems
leave our warehouse, each boot is inspected manually to assure you that all
major defects are pulled from shipments.
If you use them-you keep them.
Used boots may not be returned to BOOTSUSA and manufacturing
and materials defects will be covered by manufactures warranties on1st Quality
boots only. Boots not
returned for credit with 3 Day of invoice date will be considered
"used boots" and may not be returned
Shipments made from
outside Colorado.-- If BOOTSUSA
has to go outside of its own company to fill an order request
(dropped shipped from manufacture), and if these items
are returned for any reason other than major defect, there will be a
20% restocking fee charged. This is a
charge that is "passed through" from the manufacturer and does not
originate from BootsUSA but the manufacturer.