Refunds will be cheerfully given on all
boots that are returned. If you need to return goods, call first to get
the correct
address. --- 1 888 720-8031 phone or fax. Some boots will require a "Return
Authorization Number" from the manufacturer. Returns made
without the Return Authorization Number will be refused and be subject
to shipping costs in both directions.
From time to time,
BootsUSA will sell Blem
merchandise. Blem merchandise or BLEMISHED is just that, defective product.
Most defects are of cosmetic nature and only reflect surface scratches, leather
discoloration's, or slight color differences and therefore, the manufactures could not
reasonably ask full price from regular retail outlets. They sell them to us and we
resell them at massive discounts. Before Blems leave our warehouse, each boot is
inspected manually to assure you that all major
defects are pulled from shipments. And yet, some times a
hidden defect get through, so your close inspection is a safe
guard to you. Return any Blem boots that you are not satisfied
with by calling for return authorization.
Be sure these boots fit you comfortably
before you use them.
Used boots may not be returned to BOOTSUSA and manufacturing
and materials defects will be covered by manufactures warranties on
1st Quality boots only. Boots not returned for credit with 3
weeks of invoice date will be considered "used boots" and may not be
returned
If a box arrives to you marked FD or Blem;
they have been sold "as is", so be sure you are fully satisfied before you wear
these boots off the carpet. Once these boots have been worn, they can not be
returned. Defects sometime appear at a later date so be sure you look your Blem
boots over well before wearing them off the carpet. If you exchange your Blem boots
for a different pair upon inspection, there will be no restocking fees charged.
If you suspect that anything is wrong with
our merchandise, please try the boots on and wear them on carpet as the "final
inspection". If you detect any defects, please make a note of it and return
merchandise for a full refund or exchange; its your option not ours.
Shipments made from
outside Colorado.-- If BOOTSUSA
has to go outside of its own company to fill an order request
(dropped shipped from manufacture), and if these items
are returned for any reason other than major defect, there will be a
20% restocking fee charged. This is a
charge that is "passed through" from the manufacturer and does not
originate from BootsUSA but the manufacturer.
Returned boots will be subject to a
reboxing fee of $5.00 if boxes are damaged or destroyed.
Occasionally, BootsUSA will sell returned merchandise that is in used
condition. These boots are sold "as is" and may not be
returned.
ITEMS PURCHASED ON ONE OF OUR eBay AUCTIONS MAY BE RETURNED BUT THERE
WILL ALWAYS BE A $10.00 RESTOCKING FEE. NO EXCEPTIONS!
No
refunds will be made on shipping.