FREIGHT POLICY

BECAUSE OUR MARGINS OF PROFIT IS SO LOW. THE CUSTOMER ALWAYS PAYS FREIGHT.
 IF AN ITEM IS RETURNED TO US THAT WAS ORDERED AND WE SHIPPED THE EXACT ITEM THAT WAS ORDER, THE CUSTOMER WILL PAY FREIGHT IN BOTH DIRECTIONS PLUS A 15% RESTOCKING FEE.
EXCEPTION TO THIS POLICY IS WHEN AN ITEM IS SHIPPED FROM A THIRD PARTY AND THE THIRD PARTY HAS MADE A MISTAKE, WE WILL RECEIVE BACK THE MERCHANDISE AND HAVE IT RESHIPPED AT NO EXTRA COST TO YOU.  If HOWEVER, THAT ITEM IS RETURNED FOR A REFUND AND NOT REPLACEMENT, A 15% RESTOCKING FEE WILL BE CHARGED BECAUSE BOOTSUSA CAN NOT RETURN MERCHANDISE TO THE THIRD PARTIES THAT HAVE BEEN USED.